Press. Talk. Help is on the way.

A medical alert system is a wearable button that connects you to a live, trained operator 24 hours a day when you press it. The operator talks with you through the device, sends help if you need it, and lets your family know what happened.

ATC Alert plans start at $34.95 a month for In-Home, $39.95 a month for the Anywhere Alert Pendant and $49.95 a month for the Anywhere Alert Watch. Annual plans cost less per month, and only the Anywhere Alert Watch has a one-time device fee ($99). Shipping is free. You pay the first month or year, plus any one-time charges, by card at checkout, and the plan renews automatically after that.

You pay at checkout. Your card is charged for the first month (or the first year on an annual plan) plus any one-time charges, like the $99 Anywhere Alert Watch device fee. After that, the plan renews on the same day each month or year until you cancel. You can update your card from your account page, and you can cancel anytime with 30 days’ notice. Full cancellation requires return of equipment.

A medical alert connects you to a trained operator with one press, even if you can’t reach a phone. The operator already has your address, medical notes and contacts, and decides with you whether you need an ambulance, a neighbor or a family member. If you need emergency services, they call 911 for you and stay on the line.

A phone has to be within reach, unlocked and dialed, which is hard after a fall. A medical alert is worn all the time, is built for the shower and connects with a single button.

The operator follows your emergency plan. If they can’t hear you, they treat it as an emergency, which usually means sending help to your location and calling your contacts.

If your device isn’t the right fit, call or email us within 30 days of your order to cancel. Send the equipment back to us, and once we receive it in good working condition, we refund what you paid.

No. Monthly plans can be cancelled at any time with 30 days’ notice. Full cancellation requires return of equipment.

Call or email us to cancel, then send the equipment back. Service ends once we receive it. Annual plans are paid for the full year up front, and amounts already paid aren’t refunded, except under the 30-day risk-free trial. Return shipping is at your cost, and equipment that isn’t returned within 30 days may be billed at up to $350.

A trained operator at our U.S.-based monitoring partner, which is UL-listed and TMA Five Diamond certified, answers every alert, 24 hours a day, 365 days a year.

You’re connected to a live operator right away. They talk with you through the device, decide with you what help you need, send emergency services if needed, and call the family members or friends on your contact list.

No. All three ATC Alert devices, including the In-Home base station, have their own cellular connection on the nationwide AT&T LTE network. No landline or Wi-Fi needed.

Yes. ATC Alert serves customers in all 50 states.

Yes. Fall detection is available on the Anywhere Alert Pendant and the Anywhere Alert Watch for $10 a month. If the device senses a hard fall, it calls the monitoring center automatically, even if you can’t press the button.

Yes. With CareAlert ($5 a month), the people you choose get an instant group text when an alert starts, can see updates as they happen, and can tap “On my way” so everyone knows who’s going.

Shipping is free, and devices usually arrive 5 to 8 business days after your order ships.

In Texas it can. ATC Alert is an enrolled Texas Medicaid emergency response services (ERS) provider, and eligible members may get a device and monitoring at no cost through their Medicaid health plan. Other states run their own programs, so call us and we’ll tell you what applies.